I Received The Wrong ItemUpdated 3 days ago
If you received the wrong item (wrong pattern, color, or product), here's what to do:
1. Take a few quick photos
Include the item with the label / packaging showing
2. Send us your order number + photos
This helps us resolve things much faster
Once we have that, we'll review and get a replacement or next steps started right away.
Quick note:
Sometimes items can look similar, so we'll double-check everything to make sure we get it right for you.