My Order Is Delayed or StuckUpdated 24 days ago

Most delays are caused by the carrier (UPS or USPS), not the shipment itself.

Weather, routing, and volume can all slow things down.

Other possible reasons:

• Backordered items (usually 2 to 4 weeks)
• Vendor or production delays

If tracking hasn't updated in a few days, it doesn't necessarily mean it's lost - it may still be moving behind the scenes.

When to reach out:

If your order is well past the expected delivery window or hasn't updated for several days, send us your order number and we'll take a look.