My Order Is Delayed or StuckUpdated 3 days ago

Most delays are caused by the carrier (UPS or USPS), not the shipment itself.

Weather, routing, and volume can all slow things down.

Other possible reasons:

• Backordered items (usually 2 to 4 weeks)
• Vendor or production delays

If tracking hasn't updated in a few days, it doesn't necessarily mean it's lost - it may still be moving behind the scenes.

When to reach out:

If your order is well past the expected delivery window or hasn't updated for several days, send us your order number and we'll take a look.