ReturnsUpdated 34 minutes ago
We want you to feel confident ordering from US Wall Decor. Here are quick answers to common return questions.
How do I start a return?
Can I return wallpaper?
Yes, we accept returns within 30 days of delivery on unopened wallpaper (unless marked final sale).
Can I return opened wallpaper?
No, opened or installed wallpaper is not eligible for return.
Is there a restocking fee?
Choose store credit to skip the fee entirely and get a 10% bonus. Prefer a refund? A 15% restocking fee applies.
Do I have to pay for return shipping?
Yes, customers are responsible for return shipping costs.
When will I get my refund?
Returns are typically processed within 1 to 3 business days after they're received.
What items are final sale?
- Limited stock or discontinued patterns
- Designer brands (see product page for details)
- Commercial wallpaper sold by the yard
- Custom or made-to-order items
- Samples, paste, and accessories
What if my order is damaged or incorrect?
- Contact us within 48 hours for shipping damage or incorrect items
- If you notice a product defect, let us know within 5 days of delivery - before installation
- We'll replace damaged or incorrect items at no charge