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Shipping and delivery policies.
Samples are shipped in envelopes and mailed through USPS (Post Office). If requested, we can ship samples UPS or FedEx. Tracking information is NOT provided for samples. Depending on your location and mail service, samples can take anywhere from 2 to
Most regular orders are shipped UPS. Some of our vendors use FedEx. We will send an email with your tracking number when your order has shipped. Sometimes you'll get the number before your package is in transit, don't be alarmed if there is no inform
Typical orders are delivered anywhere within 4 to 9 business days, depending on your location. Once your order ships, you will receive an email with the tracking number. Some items may be on backorder and we will do our best to notify you if any of y
We offer FREE standard shipping on most orders. Commercial wallpaper or wallpaper sold by the yard is not eligible for free shipping due to the heavy weight and size. You will see all available shipping options during checkout.
Expedited shipping is available during checkout at an additional cost. Depending upon where you live in the country, the free shipping option might arrive in a similar time frame. Please allow 1 to 3 business days to process your order before it ship
We do our best to get your order to you as quickly as possible. We cannot guarantee arrival dates due to unforeseen delays of the manufacturer or delivery carrier. Once your order has shipped from the warehouse, the tracking number will provide you t
We cannot deliver to P.O. Box locations or military addresses. Please provide a regular shipping address when you checkout. We do not offer international shipping at this time.
It's quite possible to receive multiple shipments or boxes. If you order multiple rolls they may come from different vendors and ship separately. If there is more than one package, we will send you all the tracking numbers.
If your package arrived damaged or opened, inspect the contents and contact us immediately. Please provide your order number, a description of the damage, and some photos showing the damage. If your package turns up missing, please contact us and the