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Shipping and transit information.
We use UPS and FedEx for standard orders, with typical transit times ranging from 3 to 7 business days. Additionally, UPS 2-Day Air is available at checkout for expedited delivery. For sample orders, we use USPS Post Office, which generally delivers
We offer free standard shipping on most wallpaper orders (some exclusions apply). Expedited shipping is available at an additional cost. The cost is calculated based on your location.
Yes, expedited shipping is available during checkout for an additional fee, but it is non-refundable unless the order hasn't shipped. If you're in the Northeast, free shipping often arrives just as quickly. Next-day air shipping is available by reque
Orders are typically processed and shipped within 1-3 business days, though processing times may vary depending on order volume and availability. Processing may take longer for commercial orders due to the time required to cut the paper to the yardag
Usually we process orders by the next business day. Sometimes processing can take up to three business days. If the product you ordered is in stock it will ship within the processing time.
Orders placed on Fridays after our processing cutoff, weekends, or holidays will be processed on the next business day. If you require expedited delivery or have a time-sensitive order, please contact us to discuss available options. For tracking inf
We'll send you an email with your tracking number once your order has shipped. Or you have the option to log in using the same email address you used for your order.
International shipping is not available at this time.
We are unable to ship to P.O. Boxes, military addresses, or locations outside the United States. Please ensure you provide a standard street address for delivery.
If your package arrives damaged or opened, inspect the contents and contact us immediately. If your package never arrives, please contact us and the shipping carrier immediately to report a missing package.
If your order was delivered to the wrong address due to a carrier error, we'll work with them to investigate and send a replacement order if needed. However, if the wrong shipping address was entered at checkout, the customer is responsible. We're ha
If your package was marked as delivered but is missing, please first check around your property and with neighbors to make sure it wasn't placed somewhere unexpected. Unfortunately, once a package is confirmed delivered by the carrier, it becomes the